If you wish to contact us about our Terms & Conditions, or regarding any other business queries, please email our team at enquiries@gwd.co.uk.

Once an order has been placed, you can expect a confirmation email detailing your order number and purchase details. Following the safe dispatch of your items, a second email will be sent to update you. For orders posted in more than one parcel, please look out for multiple dispatch updates.

Should any of your items be unavailable, you will be notified via email to confirm a cancellation, with any refunds made to your original payment method. GWD International Ltd reserves the right to refuse any order prior to dispatch.

All orders placed at www.gwd.co.uk can be delivered to UK addresses only.

Stated delivery times are approximate and GWD International Ltd cannot be held liable for any delays related to delivery.

GWD International Ltd is not able to ship goods to PO boxes or army base (APO/FPO) addresses.

GWD International Ltd accepts the following payment methods:

• Visa
• Mastercard
• Maestro
• American Express
• Discover
• Diner Club
• UnionPay
• Apple Pay
• Google Pay
• Amazon Pay
• PayPal
• GWD Gift Vouchers

All GWD International Ltd orders are charged in pound sterling (£). For payments in other currencies, the exchange rate will be that of your card issuer – of which international fees may also apply.

All prices stated on www.gwd.co.uk include the UK sales tax (VAT) of 20% where applicable.

We’re delighted you chose to shop with us. If you change your mind however, you can enjoy an easy returns process via Royal Mail. We charge £2.50 per returned parcel which will be deducted from your refund amount.

To qualify for a refund, items must be returned to GWD International Ltd within 30 days of receiving your order. Items must also be returned in a re-sellable condition. For example, unworn / unused and in the original packaging, with all GWD International Ltd garment tags and labels attached.

Following receipt of your item(s) adhering to the Returns Policy above, we will process your return within 14 days – with an email notification to confirm this.

Our Returns Terms & Conditions apply to Full Price, Promotional and Sale items.

GWD International Ltd do not offer exchanges. Instead, please place a new order for the items / sizes you may wish to change.

Our GWD Gift Voucher Terms & Conditions can be found here.

GWD International Ltd Promotional/Discount Codes are valid on Full Price items and cannot be used on Sale or Promotional items unless stated elsewhere.

GWD International Ltd Promotional/Discount Codes cannot be used in conjunction with any other offer.

GWD International Ltd Promotional/Discount Codes are valid only for the period detailed within the marketing communication.

GWD International Ltd Promotional/Discount Codes cannot be applied retrospectively to previous orders.

We reserve the right to adjust the terms of our offers, or withdraw our offers, at any time.

For orders placed using a GWD International Ltd Promotional/Discount Code across multiple items, the value of the discount is spread proportionately. Refund requests for items purchased using a GWD International Ltd Promotional/Discount Code will be reduced to the relevant discount value attached to that item.

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of GWD International Ltd or its content and technology providers or their respective owners.

The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited without express permission.

The GWD International Ltd Privacy Policy can be found here

WIN £80 WORTH OF GWD PRODUCT

WEBSITE PURCHASE GIVEAWAY

- The competition is open to all customers who make a purchase on GWD during the specified competition period.

- Customers will be
automatically entered into the competition upon completing a purchase on GWD.

- No additional entry forms or fees are required to participate.

- The competition period resets on the 1st of each month. You will be entered for the month in which you made a purchase.

- Entries outside the specified competition period will not be considered.

- The "Prize" refers to a GWD Gift Voucher with a value of £80.

- The prize is non-transferable and cannot be exchanged for cash or an alternative product.

- The winner will be responsible for any taxes or additional costs associated with the prize.

- The winner will be selected through a random draw conducted by GWD within 7 days after the competition ends.

- The winner will be notified via the email address provided during the purchase.

- If the winner cannot be contacted within 7 days of the draw, an alternative winner may be selected. 

- By entering the competition, participants agree to the use of their name, image, and likeness for promotional purposes related to the competition, without any compensation.

- GWD reserves the right to cancel or modify the competition at any time, for any reason.

- Employees of GWD and their immediate family members are not eligible to participate. 

- By entering, participants agree to abide by these terms and conditions.

- Personal information collected during the competition will be used solely to administer the competition and will not be shared with third parties. 

- For any questions or concerns related to the competition, please contact GWD at enquiries@gwd.co.uk

By making a purchase on GWD, you acknowledge that you have read, understood, and agree to these terms and conditions.